Delivery Jobs Vancouver
Job Details
| Hiring Organization | BCLC |
| Post Name | Analyst, Analytics Delivery |
| Qualification | A degree in a business discipline such as Business Analytics, Information Technology, Marketing, Business Analysis, or Statistics; |
| Industry | Private |
| Employment Type | Full Time |
| Work Hours | 8 Hours |
| Salary | CAD 77900 To CAD 98700 Per Year |
| Location | Vancouver, British Columbia, Canada V5K 0A8 |
Overview:
BCLC’s two offices are located on the traditional, ancestral, and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples in Vancouver and the Tk’emlúps te Secwépemc territory, situated within the Secwépemc Nation in Kamloops. We honor and respect the people, the territory, and the land we are part of.
Joining the Social Purpose & Player Experience division at BCLC means you’ll be working with a dedicated group of talented professionals in Communications, Community & Stakeholder Engagement, Public Affairs, Player Health, Customer Support Operations, Business Intelligence, Marketing, CRM, and Loyalty and Player Experience.
As a Crown Corporation that earns more than a billion dollars in annual profit, BCLC’s commitment to giving funds back to the province is an integral part of our business, but still only one piece of a bigger picture.
BCLC is committed to creating a welcoming workplace where everyone feels safe, included, and valued. For us, that means building a team that reflects the diversity of the communities we serve. We all are winners when differences are respected, valued, and celebrated.
At BCLC, we exist to generate win-wins for the greater good. We believe everything we do must benefit the well-being of all involved. Through our Social Purpose, we aspire to make sure, that in all of our endeavors, transactions, and relationships – in the most important sense of life, livelihood, meaning, and well-being – nobody loses, and every person we touch comes out ahead.
Social Purpose is the driving force of our business, our opportunity to create a better world through innovation, engagement, and connection. BCLC aims to provide something unique that not only fills a need but provides value to the province. Join the team responsible for telling our story, building stakeholder relationships, connecting with communities, and achieving our strategic vision for player-centered sustainable growth.
Job Summary:
The Analyst, Analytics Delivery performs analytical work to support the development, implementation, and maintenance of reporting and analytics solutions. As a specialist in data analytics and business systems analysis, the individual is a consultative partner to both internal and external stakeholders, providing education and recommendations for improvement, and for bringing new concepts and methods to the analytics team.
The role manages the tactical execution of Analytics Delivery tasks as they flow through the delivery process and supports the adoption and implementation of the best practices in the data and reporting practice area.
Key Accountabilities:
- Closely collaborates with the Team Lead and other Analysts to understand detailed business needs and develop reporting and analytical solutions. Supports Client Management by providing feedback and signing off on requirements
- Develops data and reporting functionality, including reports and dashboards, based on requirements. Responsible for unit, integration, and regression testing. Designs develop and execute queries to access and expose data layers to be used in providing business insights.
- Analyzes data and provides verbal and/or written recommendations to Senior Client Insights Partners that are used when compiling insights to be presented to the client. Identifies new insights as well as new technical capabilities and shares with the Client Management team.
- Collaborates with the Enterprise Data Warehouse team and other members of the BCLC’s Business Technology teams to support integrated data solutions.
- Supports the Team Lead and Manager by providing advance notice of upcoming work and input for work prioritization and resource allocation. Closely collaborates with the delivery team and other applicable BCLC teams to efficiently manage the progress of tasks as they flow through execution. Manages clients’ expectations in terms of delivery timelines.
- Maintains oversight of the overall model suite to ensure consistency, accuracy, and repeatability. Creates logical data models and physical data models for new solution development in support of the business needs. Ensures data models are fully documented and appropriate data dictionaries are created.
- Performs user access management for newly developed reporting functionality and/or applications, or initiates and coordinates user access management with other BCLC technical teams. Performs technical maintenance and upgrades to applicable tools.
- Provides training to the team on business intelligence methods, tools, design, and results, and on advanced reporting and database marketing best practices including segmentation, campaign management, core KPI development, and campaign level analysis.
- Continuously researches and learns about new technologies and data and reporting best practices (where best practices may include industry, general business, or BCLC business acumen) and provides feedback to the rest of the team in order to influence departments’ strategic initiatives.
Education and Experience
- A degree in a business discipline such as Business Analytics, Information Technology, Marketing, Business Analysis, or Statistics;
- 3-5 years of related experience in the development of data and analytic solutions, including a minimum of 3 years of proven technical experience working within a complex business environment with the demonstrated ability to analyze business situations and develop innovative solutions to complex situations;
- Experience with the following: developing end-to-end analysis with limited guidance; data intelligence best practices; including disparate data source integration techniques, segmentation, core KPI development, promotion/campaign ROI analysis, and post-analysis; data analysis and designing reporting solutions including (but not limited to) dashboards, portals, and report objects; web analytics, including but not limited to javascript tagging, web dashboard creation, and conversion funnel analysis;
- An equivalent combination of education and/or experience may be considered.
Technical Requirements
- Knowledge in the areas of business analysis, business intelligence reporting, web/digital analytics, and/or database marketing;
- Understanding of data mining and database query tools.
- Familiarity with contact history management/strategies, customer lifecycle, and privacy requirements;
- Understanding of statistical analytics including the use of statistical software, the gathering of data and analysis to support predictive model generation;
- Clear communication skills to explain complex information in an effective manner. Demonstrates strong presentation and data visualization skills; ability to convey complex technical concepts to a non-technical audience;
- Excellent interpersonal skills.
- Ability to act on own initiative, exercise sound judgment, and prioritize tasks with the experience and confidence to know when to ask for support;
- Ability to work with a high degree of accuracy and attention to detail.
Additional Information:
- BCLC requires all employees to be fully vaccinated (as defined by Health Canada). Full vaccination will be required before commencing employment with BCLC unless a legal exemption is obtained.
- To build a richly diverse workforce representing the communities that we serve, we welcome applications from people of all colors and cultures, persons with diverse abilities, and members of the 2SLGBTQIA+ community.
- BCLC values work-life balance and offers remote work options for its employees.
- Relocation assistance is available for successful job candidates.
- If you are in need of accommodation or special assistance at any step of your application, please send an email with your request to recruitment@bclc.com.