Customer Service Representative Job Manitoba

by Phiu

Job Description

Customer Service Representative Job Manitoba– HUB Technology Solutions is a Private organization which is hiring Any Graduate for the Full-Time (8 hours) work from home job for the Post of Booking Clerk Fresher with salary of CAD 15 To CAD 20 Per Hour.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.

To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

Job Details

Hiring Organization	HUB Technology Solutions
Post Name	Customer Service Representative
Qualification	Any Graduate
Industry	Private
Employment Type	Full Time
Work Hours	8 Hours
Salary	CAD 15 To CAD 20 Per Hour
Job Location Type	Work From Home

About Organization

HUB Technology Solutions removes the guesswork, whether you are a small online business with 15 employees or a 150-person operation with multiple locations, we build the right IT strategy to give your business a competitive advantage.

Through the years HUB has grown from a modest two-person operation to a strong, dynamic organization with over twenty employees and more than 100 active clients throughout Manitoba, Canada, and the United States.

From complex projects or fully managed IT services, our flexible support ensures we meet your business needs. The company’s roots can be traced back to a small cramped room in a north-end home, providing IT services for local businesses.

Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.

Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Skills

Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Benefits

Improve Your Emotional Intelligence.
Understand a Product Inside and Out.
Build Transferable Skills.

Have a Network Within Your Organization.
Learn How to Effectively Solve Problems.

Safety Tips

We does not promise a job or an interview in exchange for money

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