Job Description
We are seeking a professional and customer-focused hotel manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities at your allocated hotel location.
Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating hotel performance. They take on a variety of duties including managing everything from accounting, sales, business development, and customer service.
To excel in this role, you must be approachable and detailed-oriented with proven hospitality or management work experience. Our ideal candidate will also demonstrate excellent communication and interpersonal skills.
Job Details
Hiring Organization | Sofitel Mexico City Reforma |
Post Name | Hotel Manager |
Qualification | MBA |
Industry | Private |
Employment Type | Full Time |
Work Hours | 8 Hours |
Salary | MXN 4500 To MXN 5000 Per Month |
Location | Mexico City, Mexico 06500 |
About Organization
We are Accor. We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, and nurturing a real passion for service and achievement beyond limits.
We’re so much more than hotels — we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 40+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Building on the strength of our teams and our strong holistic ecosystem of brands & solutions, we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world.
Responsibilities
- Welcoming and registering guests once they arrive.
- Resolving issues regarding hotel services, amenities, and policies.
- Organizing activities and assigning responsibilities to employees to ensure productivity.
- Creating and applying a marketing strategy to promote the hotel’s services and amenities.
- Coordinating with external parties, including suppliers, travel agencies, and conference planners.
- Evaluating hotel performance and ensuring compliance with health and safety rules.
- Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
Skills & Requirements
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.
- Communication.
- Interpersonal Skills.
- Detail Oriented.
- Operational Knowledge.
- Leadership.
Benefits
- Save time on admin tasks.
- Develop strong relationships with your guests.
- Increase your online visibility.
- Implement an effective revenue management system.
- Manage distribution functions.
- Increase bookings.
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