Job Description
Part Time Work From Home Job at San Diego, We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, and modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. A Customer Service Representative works with clients who have complaints, orders or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.
Job Details
Hiring Organization | Avis Car Rental |
Post Name | Customer Service Representative |
Qualification | Any Graduate |
Employment Type | Part Time |
Work Hours | 4 Hours |
Salary | USD 18 To USD 22 Per Hour |
Job Location Type | Work From Home |
About Organization
Avis IS an American car rental company headquartered in Parsippany, New Jersey, United states. Avis, Budget Rent a Car, Budget Truck Rental, and Zipcar are all units of Avis Budget Group. Avis Budget Group operates the Avis brand in South Africa, North America, South America, India, Australia, and New Zealand. Avis announced it was acquiring Avis Europe plc, which had been a separate corporation licensing the Avis brand. Since the late, Avis has featured mainly General Motors (GM) vehicles such as Chevrolet and Cadillac, but today also rents popular non-GM brands including Ford and Toyota. Avis is a leading rental car provider to the commercial segment serving business travelers at major airports around the world, and to leisure travelers at off-airport locations.
Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer nquiries. Communicating wth customers through various channels.
Acknowledgıng and resolvıing customer complaints.
Knowing our products inside and out so that you can answer questions. Processing orders, forms, applıcations, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary Providing feedback on the efficiency of the customer service process.
Skills & Requirements
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Persuasive Speaking Skills.
Think of the most persuasive speaker in your organization.